Oracle Database Support

With our Database Administrator (DBA) Support you can ensure the availability, increase the reliability and improve the performance of your Oracle databases. We can provide DBA support for Oracle Databases that underpin any application whether it is Oracle or non-Oracle.

Typical DBA support includes the following;

• Daily diagnostics checks and reports;
• Pro-active performance monitoring and tuning
• Pro-active maintenance – space management etc
• Daily backup monitoring
• Releasing bespoke software updates and managing change control
• Close liaison with your technical staff to co-ordinate and plan support duties
• The resolution of ad hoc DBA support calls to the Mokum Support Desk
• A comprehensive knowledge transfer process to keep your staff fully informed of the resolution of support calls
• The application of patches to resolve critical issues
• The application of routine security patches
• System recovery
• Cloning of environments
• Strategic planning, eg Capacity Planning, Database Versions, Backup strategy and Recovery strategy

Click here to see some case studies

“Thanks to Mokum, we have maintained performance at a very competitive cost.”
John Drabble, IT Manager, Lafarge